Privacy Policy

1. Introduction

At FittPub, we are committed to protecting the privacy of all users who interact with our services, whether through the mobile application or the website.

Our goal is to provide a seamless and healthy experience for ordering meals and beverages while maintaining the security of user information and being transparent about how this information is used.

This policy applies to all services provided by FittPub, including:

• Browsing meals and beverages
• Ordering meals
• Subscribing to meal plans
• Delivery services or dine-in orders

2. Information We Collect

We may collect different types of information when you use the FittPub application, including:

Account Information

Such as:

• Name
• Email address
• Phone number
• Password

Communication Information

This includes information you provide when contacting customer service or sending inquiries or feedback.

Order and Transaction Data

Such as:

• Order details
• Purchase history
• Meal plan subscriptions
• Payment methods (processed through authorized payment providers)

Dietary or Health Preferences

Users may choose to enter information such as:

• Nutritional goals
• Dietary preferences
• Calorie targets or dietary restrictions

Device and Usage Data

We may collect information such as:

• Device type
• Operating system
• IP address
• How the application is used and which features are interacted with

Location Data

Location information may be used to determine delivery addresses or display the nearest branches and available services.

3. How We Collect Information

We collect information from several sources, including:

Information Provided Directly by Users

When you:

• Create an account
• Enter order information
• Subscribe to meal plans
• Contact customer service

Automatically Collected Information

When using the application or website, certain technical data may be collected automatically, such as device information and app usage data.

Information from Third Parties

We may obtain limited information from service partners such as:

• Payment service providers
• Analytics services
• Delivery partners

4. How We Use Your Information

We use the collected information for several purposes, including:

• Processing orders and managing subscriptions
• Providing delivery services or dine-in ordering
• Personalizing meal and beverage recommendations
• Improving the user experience within the application
• Developing new products and services
• Sending notifications related to orders or promotions
• Responding to customer inquiries and providing support

5. Information Sharing

We may share certain information in the following cases:

• Delivery Partners: To process and deliver orders to the user’s address.
• Payment Service Providers: To securely process payments.
• Analytics Services: To help us understand how the application is used and improve it.
• Legal Requirements: We may disclose information if required by law or in response to requests from competent authorities.

FittPub does not sell users’ personal data to any third parties.

6. Health and Nutrition Disclaimer

The nutritional information or calorie values displayed in the FittPub application are provided for informational purposes only.

They should not be considered a substitute for professional medical or nutritional advice.

Users with specific medical conditions or dietary requirements are advised to consult a qualified professional before following any dietary plan.

7. Mobile Application Data

When using the FittPub mobile application, we may collect certain technical data such as:

• Device information
• Application usage data
• Crash reports
• Location data related to delivery services

This information is used to improve the app’s performance and ensure a better user experience.

8. Data Security

FittPub implements appropriate technical and organizational measures to protect user data from unauthorized access, modification, or unlawful disclosure.

However, no digital system can guarantee complete security. Therefore, we encourage users to keep their account information confidential.

9. User Rights and Choices

Users have the right to:

• Update or modify their account information
• Manage notification settings
• Request deletion of their account or personal data
• Contact us to inquire about how their data is used

Some requests may be processed in accordance with applicable legal and regulatory requirements.

10. Children’s Privacy

FittPub services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without parental consent, appropriate steps will be taken to delete such information.

11. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

Any updates will be published on this page, and continued use of the application after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or inquiries regarding this Privacy Policy, you can contact us through:

• Email: support@fittpub.com
• Or through the contact page within the application.